Privacy Policy

Last Updated: August 25, 2026

At Virel, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy describes how information may be collected, used, stored, and shared when you visit our website, place an order, contact us, or interact with our services.

1. Information We Collect

Depending on how you interact with Virel, we may collect information such as:

• Full name;
• Email address;
• Telephone number;
• Billing and shipping address;
• Order and transaction details;
• Information provided when contacting customer support;
• Other information you voluntarily provide.

Payments are generally processed through independent payment providers. Virel does not intentionally store complete credit or debit card numbers on its own systems.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This can include your IP address, browser type, device information, operating system, pages viewed, referring website, access times, and general browsing activity.

This information may help us maintain website functionality, analyze usage, improve our services, and identify potential security or technical problems.

3. How We Use Your Information

Virel may use collected information to:

• Process and fulfill orders;
• Arrange shipping and delivery;
• Send order confirmations and updates;
• Respond to customer inquiries;
• Provide customer support;
• Improve our website and services;
• Analyze website performance;
• Detect and prevent fraud;
• Protect our systems and customers;
• Meet applicable legal and financial obligations;
• Send marketing communications where legally permitted.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to improve your browsing experience and understand how visitors interact with Virel.

These technologies may be used to remember preferences, maintain shopping-cart functionality, analyze traffic, measure advertising performance, and improve website functionality.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some features of the website.

5. Service Providers

Virel may work with third-party companies that help us operate our business. These may include:

• Payment processors;
• Shipping and fulfillment providers;
• Website hosting providers;
• Analytics services;
• Customer support platforms;
• Fraud prevention services;
• Advertising and marketing partners.

We generally provide these companies only with the information reasonably necessary to perform their services.

6. Disclosure of Information

We may disclose personal information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, court orders, or governmental requests.

Information may also be shared when necessary to investigate suspected fraud, protect our website and systems, enforce our agreements, or protect the rights and safety of Virel, our customers, or others.

If Virel is involved in a merger, acquisition, restructuring, financing, or sale of assets, personal information may also be transferred as part of that transaction where permitted by law.

7. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

8. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law.

Retention periods may depend on factors such as order history, customer service requirements, accounting obligations, legal requirements, disputes, and legitimate business needs.

When information is no longer necessary, we may securely delete or anonymize it where appropriate.

9. Your Privacy Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you;
• Ask us to correct inaccurate information;
• Request deletion of certain information;
• Object to or restrict certain types of processing;
• Request a copy of your information;
• Withdraw consent where processing is based on consent.

We may need to verify your identity before processing certain requests. Some rights may also be subject to applicable legal exceptions.

If you receive promotional emails from Virel, you may unsubscribe using the option included in those communications.

10. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

These external services have their own privacy practices and policies. Virel does not control how third parties collect or use information, so we recommend reviewing their privacy policies before providing personal information.

11. Children's Privacy

The Virel website is not intended to knowingly collect personal information from children below the minimum age permitted under applicable law.

If you believe that a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

12. International Data Transfers

Some companies that provide services to Virel may operate outside your country of residence. As a result, personal information may be transferred, stored, or processed internationally.

Where applicable law requires specific safeguards for international transfers, Virel will take reasonable steps to comply with those requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, or legal obligations.

When changes are made, the revised policy will be published on this page with an updated "Last Updated" date.

We recommend reviewing this page periodically to remain informed about how Virel handles personal information.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Email: support@virel.com

Virel

We value the trust of our customers and are committed to treating personal information with care and responsibility.